✨ Returns & Refunds – Korean Beauty Concept ✨

We ensure a smooth and reliable return and refund experience for our customers across Bangladesh.

1. Eligibility for Returns

• Only unused and unopened products in their original packaging are eligible for return or exchange.
• Return requests must be submitted within 3 days of delivery.
• Products that are damaged due to misuse, opened, or altered are not eligible for returns.

2. Refund Process

• Refunds will be processed to the original payment method after product inspection.
• The inspection may take 2–5 business days.
• Customers will receive confirmation via email or phone once the refund is processed.

3. Exchange Policy

• Exchanges are available for products of the same value.
• Contact our customer support team for assistance with exchanging products.

4. Contact Information

For any questions regarding returns and refunds, please contact us:

• Email: koreanbeautyconceptonline@gmail.com
• Phone: +8801977666217
• Address & Map: Jamuna Future Park, Shop no-GA-007, Ground Floor, Dhaka, Bangladesh

Effective Date

01.12.25